Many thanks to Andy for taking the time to explain everything I needed to know to get my water feature back to full strength again!! - Just need some warm weather to tackle the job!!
Just a quick email to say thank you for sorting out the pump so quick! Its good to know some people still do what they say they will. Thanks again.
The pond aerator arrived today and is working well. Thank you for help and speedy response. The tadpoles greatly appreciate the extra air!
May I say how delighted I am with the performance of the Filtral pond filter system. The pond is already crystal clear after just three days! Brilliant.
Many thanks for sorting out the order for our box welded pond liner so quickly. It slotted straight in - fits like a glove. Thanks once again for fantastic service.
Thank you so much - the pump works an absolute treat, it's super! Thank you for the first class service you have given us, you've been brilliant. Enjoy your weekend.
Dear Bradley, I cannot thank you enough for the attention that you have given my humble wall fountain. I will also not hesitate to recommend you to anyone seeking a water feature, large or small. With very grateful thanks, Jo
Very efficient. Goods arrive well packed and you are kept informed through all stages of delivery.
Helpful, gave confidence that things would arrive as promised, and they did !
Very very knowledgeable and very helpful. Knew exactly what I needed and next day free delivery which was fantastic.
Customer service second to none; they are wonderful people to deal with.
Very helpful when called before the purchase. Easy on line purchasing. Pond vac arrived the following morning.
Expert advice, efficient service, friendly people, competitive pricing, what more can you ask for?
This is the second occasion I have ordered underwater lights from you. Service was first rate on both occasions. Next day free delivery was a bonus. Thank you.
Very efficient transaction, Item ordered on a Saturday and delivered on a Tuesday. A very competitive price and no extra charge for postage. Would recommend this company. This is how to attract customers!
Excellent service and advice about their products. Also very fast delivery, would definitely recommend.
Delivery times kept to..
my 2nd aperatus in 10. years works wonders
Excellent service spoke to Andy about what I needed and he put me right thank you Andy the pumps in situe again thank you I will shop with you again ordered one day it was here the next
Very helpful advice and received necessary spare parts within a few days. Excellent service.
Great customer service by friendly knowledgeable staff
There is no doubt that the Bio Tec ScreenMatic is the most efficient and easy to maintain pond water filtering system that I have purchased to date. I am more than happy to recommend it. There are useful instructional...
Quick delivery of my pond pump and good after-sales response when I had a question. Completely satisfied.
Couldnāt have a more helpful salesman. Jack listened to what I needed and resolved my problem. He didnāt just try to sell me the most expensive pump. I am very happy with my purchase.
We bought the 300mm Stainless Steel Water Blade and all the relevant kit to go with it. Every item is is of excellent quality, our builder was impressed too! It was delivered very quickly and packaged very carefully....
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